Privacy Policy

1. Introduction

This Privacy Policy explains how Dariba Technologies LLC (“Daribatech”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data when you visit or interact with our website at www.daribatech.com (the “Website”). This policy applies only to the Website – including visitors, prospective customers, and job applicants who interact with us through it. It does not cover personal data processed through our tax technology products or client platforms, which is governed by separate agreements with our customers.

Daribatech is a UAE-based tax technology company and a pre-approved Accredited Service Provider under the UAE Ministry of Finance e-invoicing framework, and the sole technology and implementation partner of RTC. Because our Website is accessible to visitors both inside and outside the UAE, this policy is designed to meet the requirements of the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“UAE PDPL”) and, where applicable to visitors from the European Economic Area and United Kingdom, the EU/UK General Data Protection Regulation (“GDPR”).

2. Who We Are – Data Controller

Dariba Technologies LLC is the controller responsible for personal data collected through the Website.

Registered address: Office 1004, Al Jiyad Business Center, Fahidi Heights, Al Hamriya, P.O. Box 87556, Dubai, United Arab Emirates

Contact email: hello@daribatech.com

If required under applicable law, contact details for our Data Protection Officer or privacy lead: [INSERT NAME/EMAIL]

3. Personal Data We Collect

We collect the following categories of personal data through the Website:

• Contact and identification data – such as name, job title, company name, email address, and phone number, when you fill out a form (e.g. “Contact Us”, “Request a Demo”, webinar registration).

• Lead and enquiry data – details you submit about your business needs, industry, or tax compliance requirements when requesting information.

• Job applicant data – CVs, cover letters, and contact details submitted through careers pages or hiring forms.

• Technical and usage data – IP address, browser type, device information, pages visited, referral source, and time spent on pages, collected automatically through cookies and similar technologies.

• Marketing engagement data – email open/click activity if you subscribe to our communications, and interactions with our content (e.g. podcast, webinars, gated resources).

We do not knowingly collect sensitive personal data (such as health, religious, or biometric data) through the Website. Please do not submit such information through our forms.

4. How We Collect Personal Data

• Directly from you – when you complete a form, subscribe to updates, apply for a role, or contact us by email.

• Automatically – through cookies, pixels, and analytics tools when you browse the Website (see Section 8, Cookies).

• From third parties – such as LinkedIn or other platforms, if you engage with our content there and are directed to our Website, or professional networking data used for legitimate B2B outreach.

5. How We Use Your Personal Data

We use personal data collected through the Website for the following purposes:

• To respond to enquiries and provide information about our products and services.

• To manage demo requests, sales conversations, and follow-up communications.

• To send marketing communications, newsletters, and event invitations, where you have consented or where permitted under applicable law, and always with an option to opt out.

• To process job applications submitted via the Website.

• To analyse Website usage, improve content, and measure the performance of our marketing campaigns.

• To maintain the security and proper functioning of the Website.

• To comply with legal obligations, including under UAE law.

6. Legal Basis for Processing (GDPR)

Where the GDPR applies to you, we rely on the following legal bases:

• Consent – for marketing communications and non-essential cookies, which you may withdraw at any time.

• Legitimate interests – for responding to enquiries, B2B marketing outreach, Website analytics, and improving our services, balanced against your rights and interests.

• Contractual necessity – where processing is needed to take steps at your request before entering into an agreement (e.g. arranging a demo).

• Legal obligation – where we must retain or disclose data to comply with the law.

Under the UAE PDPL, we process personal data on equivalent grounds, including your consent, our legitimate business interests, and compliance with legal obligations.

We do not use your personal data for automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

7. Sharing and Disclosure of Personal Data

We do not sell personal data. We may share personal data collected through the Website with:

• Service providers – such as website hosting, email marketing, CRM, and analytics providers, who process data on our behalf under contractual confidentiality and security obligations.

• Professional advisors – such as legal or auditing firms, where necessary.

• Regulatory or governmental authorities – where required by UAE law or other applicable law.

• Business transfers – in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

Where personal data is transferred outside the UAE (for example, to a cloud or software provider located abroad), we take steps required under the PDPL and, where applicable, GDPR standard contractual clauses or equivalent safeguards to ensure an adequate level of protection. Our current service providers are located in, among other places, the European Union and the United States.

8. Cookies and Similar Technologies

The Website uses cookies and similar technologies to operate correctly, remember preferences, and understand how visitors use our content. Categories of cookies used may include:

• Strictly necessary cookies – required for the Website to function.

• Analytics cookies – to understand visitor behaviour and improve the Website (e.g. Google Analytics or equivalent).

• Marketing cookies – used to measure the effectiveness of campaigns and, where applicable, retarget visitors on other platforms.

Where required by law, we will request your consent before placing non-essential cookies via a cookie banner, and you can change your preferences at any time through your browser settings or our cookie preference tool [LINK IF AVAILABLE].

Our Website does not currently respond to “Do Not Track” browser signals.

9. Data Retention

We retain personal data collected through the Website only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting obligations. Enquiry and lead data is generally retained for [INSERT RETENTION PERIOD, e.g. 24 months] from the last interaction unless you request deletion sooner or a longer period is required by law. Job applicant data is retained for [INSERT RETENTION PERIOD] in accordance with our recruitment practices.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data.

• Object to or restrict certain processing, including direct marketing.

• Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

• Request data portability, where technically feasible.

• Lodge a complaint with the relevant supervisory authority – in the UAE, the UAE Data Office; in the EEA/UK, your local data protection authority.

To exercise any of these rights, please contact us at hello@daribatech.com We may need to verify your identity before responding.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data collected through the Website against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the UAE Data Office and/or the relevant supervisory authority, and affected individuals where required, within the timeframes prescribed by applicable law.

12. Children’s Privacy

The Website is intended for business audiences and is not directed at children. We do not knowingly collect personal data from individuals under the age of 18.

13. Third-Party Links

The Website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:

Dariba Technologies LLC, Office 1004, Al Jiyad Business Center, Fahidi Heights, Al Hamriya, P.O. Box 87556, Dubai, United Arab Emirates

Email: hello@daribatech.com